1. Our Commitment

We strive to:

• Provide accessible facilities and services that meet the needs of people with diverse abilities.
• Design and deliver programs that promote inclusion and reduce barriers.
• Continuously improve accessibility through feedback, innovation, and compliance with accessibility standards and regulations.

2. Accessible Services

We ensure our services are tailored to meet the unique needs of every individual by:

• Offering flexible support plans that accommodate varying abilities.
• Using adaptive technologies and tools to enhance communication and service delivery.
• Providing staff training to ensure sensitivity and responsiveness to accessibility needs.

3. Digital Accessibility

Our website and digital platforms are designed to be user-friendly and accessible for everyone. We strive to:

• Adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, ensuring compatibility with screen readers and other assistive technologies.
• Provide alternative formats for content, such as large text, audio, or braille, upon request.
• Regularly review and update our digital tools to maintain accessibility standards.

4. Physical Accessibility

We aim to create welcoming spaces by:

• Ensuring our facilities are wheelchair accessible, including entrances, restrooms, and common areas.
• Providing clear signage and pathways for easy navigation.
• Offering support for individuals with sensory, mobility, or other specific needs.

5. Feedback and Support

We value your input in helping us improve accessibility. If you encounter any barriers or have suggestions for how we can enhance accessibility, please let us know.

• Email:
• Phone:
• Address: Unit 3 19 Hickory Street, NIGHTCLIFF, NT 0810

6. Ongoing Efforts

We are dedicated to continuous improvement and will regularly review our accessibility policies and practices to ensure we are meeting the needs of our clients and the community.

At Arafura Community Care, inclusion is at the heart of what we do. We are committed to creating a supportive environment where everyone can participate fully and equally.